Recursos

¿Cómo afecta la infidelidad del cliente a la industria hotelera?

We have been talking about client disloyalty as an inherent characteristic of hotel clients in our previous post. Today, we will still deal with this issue but we will focus on a different aspect. We won’t pay much attention to the different clients’ profiles but…

¿Por qué el consumidor hotelero es infiel?

Everybody knows about the complexity of the hospitality industry, and there are several factors to consider when it’s about taking advantage of all the potential benefits that this industry can generate. One of the most important issues for hoteliers is how to make clients loyal….

Tecnología para hoteles

Hospitality industry can’t overlook technological advances and must join new trends. Thanks to the report 10 Hospitality Technology Trends you need to know about, elaborated by Smartbrief Media Services along with The Wall Street Journal, we learn about the latest technological advances that hotels should…

¿Cómo redirigir el marketing hotelero a la generación Y?

The aim of this post is to examine some new trends in the tourism sector created by a whole generation of newcomers: it is a very distinctive sector known as the Millennial Generation, or Generation Y. This is the main topic on the first page…

Capítulo 5. Integraciones del PMS: Área de facturación

Accounting System  Winhotel can be linked to programs or accounting packages with the possibility of importing lines from external management systems. This way, following the specifications of the accounting package used, Winhotel SQL generates a swap file which is ready to be imported by your…