We possess within us two minds. So far I have written only of the conscious mind. I would now like to introduce you to your second mind, the hidden and mysterious subconscious.
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[:en]Should community managers be experts in the business sectors they work in or, on the contrary, should they just manage online communities? We could list reasons for and against each option so we are going to place ourselves right in the middle. We think that…
[:en]Today, we’ve been reading a Trabber report on the services that caused more impact on guests during 2015. We were not surprised by the results but it’s true that guest preferences always become trends. The research published by Trabber classifies hotel services according to guest satisfaction…
As technology gains importance in the hospitality industry it’s more and more commonly associated to luxury. In fact, most technological hotels are also the most elegant ones. There’s no doubt that technology makes our life easier and this is why the first extra service hotels…
Times are changing, and so do clients’ needs. Therefore, everything in the hospitality industry must adapt to new situations. In our post today we will present some ideas about the tasks traditionally performed by hotel receptionists and how these are changing. We will try to…
Times are changing and this is something we must face: new scenarios and conditions, different likes and interests. Tourists today don’t have the same expectations they had yesterday. Those who work offering products and services that contribute to the renovation of this sector know that…