Recursos

Hotel y destino, la alianza perfecta.

Today, we want you to know more about a new Spanish hostel chain, TOC Hostels, established by AC Hoteles former vicepresident, Ignacio Catalán. This group is formed of three hostels, the last one being inaugurated in Madrid in September 2014. Ignacio’s experience in the hospitality world has…

Cómo propiciar el gasto del turista millennial dentro del hotel

Today, we are dealing with the second main problem hoteliers have to face today. This is something we mentioned on a previous post. In order to increase revenue, hoteliers need to persuade their clients to spend a little more during their stay. Of course, they…

Industria hotelera: cambios y adaptación

Having a look at new trends in the hospitality industry today, we have decided to select some of the posts previously published on our blog and draw some conclusions about online marketing in the hospitality industry. This industry is witnessing a change in the behavior…

¿Cómo actúan los hoteles de lujo en Twitter?

This week, we are going to tell you about the results of a study we have been carrying out for several months. Out of curiosity, we wanted to know more about the participation of 4 and 5-star hotels on Twitter. The study is divided into…

¿Cómo fidelizar si soy un hotel independiente?

Many hotel owners are obsessed with trying to find the perfect formula to make their clients loyal. There are many different loyalty programs in the market aimed at keeping clients happy so that they come back. Today, loyalty mechanisms are changing and their goal is…

¿Qué formación necesita un recepcionista?

This week, we have been asking ourselves a few questions about the training necessary to be a good hotel receptionist, the requirements hoteliers ask for when they are hiring personnel and the training programs currently available. Training and specialization are really important but we don’t…

OffRoutes: Red social de viajeros

Today’s post is slightly different from previous ones. It is about a platform where users can share their traveling experiences and also arrange their trip into different stages, upload images, contact other travelers and many other things. We invite you to meet Routy, the website…

Hoteles hipster: singulares y alternativos

Some weeks ago, we were talking about boutique hotels. If we connect this tendency with new clients who belong to The Millennial Generation, we have the ingredients for our post today about hipster hotels. The term millennial is commonly used to refer to the generation…

Hoteles boutique: especialización, fusión y modernización

There are more and more hotels that can be classified as boutique hotels. It is one of the ways for small hotels to face changes and adapt to new scenarios. This tendency is now found in both sun and beach hotels and urban areas. What…

Hoteles: ¿Cómo disminuir la dependencia de los intermediarios?

One of the most difficult things for hotels today is to get more direct bookings and break dependence on the so-called intermediaries. Times are changing and, while they browse the website trying to find suitable accommodation, users find a wide range of choices. Hotel bookings…