We possess within us two minds. So far I have written only of the conscious mind. I would now like to introduce you to your second mind, the hidden and mysterious subconscious.
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We all agree that the hotel product is based on customer care, as itbelongs to the tertiary sector, which provides services to clients. Every aspect related to hotel management is conditioned by this factor. A hotel is formed by a tangible, physical, part -facilities- and an…
Se hace inevitable hablar, en estos días, de FITUR, la Feria Internacional de Turismo que se celebra cada año en Madrid. FITUR 2014 celebrará su edición número 34 este año y lo hará los días comprendidos entre el 22 y el 26 de Enero. El…
The first Hotel Software systems were created to speed up daily processes at the front desk of hotels: occupancy rates, planning, client data gathering… Today, these processes have become common, and the market demands other tasks such as statistical data; annual comparatives; short, medium and…
I just came out from a meeting where we were showing a Business Intelligence project to a client. I think they are happy with the first PoCs (proofs of concept). Having a look at Charts, Gauges, KPI’s, Pivot tables and all those graphic expressions, so…
The change is happening now. No need to wait for an uncertain future: enormous challenges have been triggered in the way business operations are understood in the tourism and hospitality industry. On one hand, the rise of new distribution models led by big OTAs has…
La Inteligencia de Negocio es la herramienta clave para la toma de decisiones analizadas en la operativa a corto, medio y largo plazo de tu hotel o cadena. Los «Propery Management Systems» o PMS agregan minuto a minuto información operativa y financiera muy importante, pero…