We possess within us two minds. So far I have written only of the conscious mind. I would now like to introduce you to your second mind, the hidden and mysterious subconscious.
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[:en]Today we are going to list five easy actions related to technology that will contribute to improving hotel processes. We have already mentioned some of them on previous posts but we will put them together. Free Wi-Fi It’s not the first time we write about…
[:en]Should community managers be experts in the business sectors they work in or, on the contrary, should they just manage online communities? We could list reasons for and against each option so we are going to place ourselves right in the middle. We think that…
[:en]Some time ago, we wrote a PMS guide but we still haven’t answered the question above. We think it’s necessary to go back to basics and start this post with a simple and clear definition. Today, we will answer that question and analyze the advantages…
We all agree that the hotel product is based on customer care, as itbelongs to the tertiary sector, which provides services to clients. Every aspect related to hotel management is conditioned by this factor. A hotel is formed by a tangible, physical, part -facilities- and an…
Se hace inevitable hablar, en estos días, de FITUR, la Feria Internacional de Turismo que se celebra cada año en Madrid. FITUR 2014 celebrará su edición número 34 este año y lo hará los días comprendidos entre el 22 y el 26 de Enero. El…
Week after week, thousands of guests stay at a hotel. On the one hand, the hotel organization team must know how to establish communication channels with their clients and which channels are the best for that purpose. On the other hand, this team must develop…
What is the importance that should be given to full online integration of our search engine? We are all aware of the fact that, in these difficult times of economic crisis, hotel clients try not to spend too much on their holidays. Usually, they try…
Hotel market has evolved in such a way that it is easy to fall into what we could call a stagnation of PMS. While the hotel management system offered by our PMS is still valid and efficient, the sector has been forced to offer new…
After ten chapters deepening into the particular features of hotel management software, we are going to finish with an article published last week in Tecnohotel magazine. Jaume Alzina, author of the article and CEO at Winhotel, underlines the importance of constantly applying innovations to different areas…
A few weeks ago we opened this section in which we have been dealing with hotel management software (Hotel PMS)and its environment. To finish it, we are going to recap all chapters published up to now, summarizing the most relevant ideas of each one in…