We possess within us two minds. So far I have written only of the conscious mind. I would now like to introduce you to your second mind, the hidden and mysterious subconscious.
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[:en]Technology is becoming more and more important in our business area. Last week, Hotelinking founders taught us a lot about technology tools for hotel marketing. Today, we will see how hotels embrace technology to improve their services and products so that guest stay results in…
[:en]This week, we have interviewed María Benejam, principal at the Menorca headquarters of the Balearic Tourism School (ETB or Escuela de Tursimo Balear, in Spanish). We’d like to learn some more about the impact of technology in the learning programs of future tourismologists. 1. What…
[:en]In the last years, new technologies have made their way into the tourism sector. Today, technology is a basic need and hotels are gradually adapting to new solutions and saying goodbye to traditional management and customer care systems. Today, we are going to give you…
[:en]Some time ago, we wrote a PMS guide but we still haven’t answered the question above. We think it’s necessary to go back to basics and start this post with a simple and clear definition. Today, we will answer that question and analyze the advantages…
[:en]In contrast to the post we wrote last week, we are going to tell you about a hotel whose staff are not humans. The Henn Na hotel, recently opened in Japan, is staffed by robots that perform most of the tasks. Its name translates as “weird…
The term third generation hotels is becoming more and more common, specially in articles about technology applied to the hospitality industry. What does it mean and where does the term come from? First of all, what is behind a third generation hotel? The Instituto Tecnológico…
A big part of the hospitality industry has not realized yet the importance of having a good reaction facing the new business models that are arising in this industry. They think there’s no need to change or enter into competition with such models, as the…
As technology gains importance in the hospitality industry it’s more and more commonly associated to luxury. In fact, most technological hotels are also the most elegant ones. There’s no doubt that technology makes our life easier and this is why the first extra service hotels…
For today’s post, we have decided to address some of the main concerns hoteliers have about the hospitality industry. We could say that hoteliers have been in a rather comfortable position year after year but the economic crisis, different changes in the sector, new consumers’…
Having a look at new trends in the hospitality industry today, we have decided to select some of the posts previously published on our blog and draw some conclusions about online marketing in the hospitality industry. This industry is witnessing a change in the behavior…