Recursos

¿Se adapta tu hotel a las nuevas tecnologías?

[:en]In the last years, new technologies have made their way into the tourism sector. Today, technology is a basic need and hotels are gradually adapting to new solutions and saying goodbye to traditional management and customer care systems. Today, we are going to give you…

¿Qué es un PMS?

[:en]Some time ago, we wrote a PMS guide but we still haven’t answered the question above. We think it’s necessary to go back to basics and start this post with a simple and clear definition. Today, we will answer that question and analyze the advantages…

Turismo de emociones: ¿Qué sienten los huéspedes de tu hotel?

[:en]Who said there’s no room for further innovation in the hospitality industry? At Winhotel, we want to prove this wrong by highlighting the importance of emotions -and its analysis- in the hospitality industry. We all know about the multidimensional character of our industry. There are…

Outify.me: ¡Reservemos experiencias!

There’s a new technology startup company in Spain specialized in adventure tourism. It’s similar to Booking.com but they don’t focus on selling beds. Instead, they sell experiences, urban and adventure tourism. As we wrote in this post, new generation travelers look for more than just a…

El primer hotel sin personas

[:en]In contrast to the post we wrote last week, we are going to tell you about a hotel whose staff are not humans. The Henn Na hotel, recently opened in Japan, is staffed by robots that perform most of the tasks. Its name translates as “weird…

¿Qué hacer con el huésped una vez finalizada su estancia?

As we often say, customer loyalty is rapidly changing so if hotels want to retain existing customers -and attract new customers- they need to carry out specific actions. These actions will vary depending on whether we want to keep customers coming back or draw in…

¿Es tecnología sinónimo de lujo en el sector hotelero?

As technology gains importance in the hospitality industry it’s more and more commonly associated to luxury. In fact, most technological hotels are also the most elegant ones. There’s no doubt that technology makes our life easier and this is why the first extra service hotels…

6 Degrees: ¿Cómo combinar lo tecnológico con lo social en un hotel?

Mobile apps are really useful when it comes to data gathering. This is why there are more and more apps released every day. Guests willing to use these applications provide hotels with relevant information about their behavior, likes and interests, and even personal information, a…

Las preocupaciones actuales del hotelero

For today’s post, we have decided to address some of the main concerns hoteliers have about the hospitality industry. We could say that hoteliers have been in a rather comfortable position year after year but the economic crisis, different changes in the sector, new consumers’…

Ventajas de mantener tu gestión centralizada

Centralized management has brought about a move forward in the hospitality sector. Some weeks ago, we published a post describing some of the tools available in the market aimed at centralizing different hotel departments. The importance of technology when it comes to dealing with great amounts…