Recursos

Gestor de reputacion: Identidad digital vs. Reputación online

Have you ever searched your name in Google? And your company’s? I have, and I haven’t always liked what I’ve found. Today, it is worth dedicating some time to manage our online image, our digital identity. Identity is what makes us different from the rest….

Tianguis Turístico México 2013

Last week, the 38th edition of Tianguis Turístico México 2013, Mexico’s annual travel marketplace event, took place at the Exhibition and Convention Centre of Puebla from 17 to 20 March. This fair was mainly aimed at promoting, fostering and marketing Mexican tourism products and services in order…

¿Tienes wifi en tu hotel? Segunda parte

[:en]A promise is a promise and today we are going to talk about the dilemma of whether charging clients for Wi-Fi or not. Last week, we mentioned how expensive it is to implement a Wi-Fi service in a hotel. It is an important investment and…

Las relaciones importan: 10 argumentos para usar LinkedIn

Today, we are talking about one of the most important social networks. LinkedIn has been ranking high for some time now and it will be 9 years old in May. LinkedIn, as other networking sites, is based on the theory that everyone can be connected…

¿Tienes Wi-Fi en tu hotel?

Nowadays, every hotel must think about the possibility of offering Wi-Fi to their clients, and the first thing to do is to be aware of the different ways of implementing this service. Thinking about these changes, we start asking ourselves such questions as: Do I…

(Español) Facturación de múltiples habitaciones

Una de las tareas más importantes en la recepción de un hotel es la facturación. Para llevar a cabo dicha tarea, en Winhotel hemos tratado de simplificar el proceso de manera tal que no solo sea más fácil y rápido de llevarlo a cabo sino…

¿Por qué un hotel necesita un gestor de canales?

Up to now, the fact that a hotel had a Channel Manager was a differentiating feature. From now on, it is a must if the hotel aims at being competitive in the market. Today, there are multiple channels in hotel distribution. Therefore, a single tool…

FAQ: preguntas frecuentes

¿Por qué se me modifican las líneas de precio? ¿Por qué no puedo modificar un precio? ¿Por qué no puedo anular una reserva? ¿Por qué no puedo anular un cargo después de un cierre? Estas preguntas, entre otras, son las que se pueden haber hecho…

Gestor de reputacion: ¿Qué piensan tus clientes de ti?

Internet works 24/7/365. Thousands of new data, contents, statements or opinions about people, companies, products or services appear online.  In this flood of information, Google – among other search engines – indexes words. That way, our company is related with those opinions or statements, creating…